Reservations will only be processed once we have received a booking form and a signed copy of our Terms and Conditions from you. Nevertheless, even if we do not receive a signed copy back you will be deemed to have read, accepted and clarified any misunderstandings and agree to be bound by these Terms and Conditions. Please pay for tours as stipulated below Travel during peak periods: You will need to pay a non-refundable, non-transferable deposit of 50% of your total tour price when you make a reservation. The balance must be paid at least 12 weeks before you depart. Travel outside peak periods: You will need to pay a non-refundable, non-transferable deposit of 10% of your total tour price when you make your reservation. The balance must be paid at least 8 weeks before you depart. We have the right to cancel your reservation if we do not receive your total fare by the relevant due date. If this happens, the cancellation clause below will apply and any deposit we have received will be applied against the new amount due. Reservations only become firm bookings when our office confirms that we have received your deposit.
Prices shown are correct when quoted and are calculated using the estimated exchange rate as advised by commercial banks at time of quoting and fares on that particular day. But final prices are only calculated on the day that we receive final payment. Once you have paid in full there will be no change and the price paid is guaranteed.
We reserve the right to change tour prices, and will use our best endeavor to notify you if there is an increase in airfares, air fuel surcharges, airline taxes or any currency and / or price adjustments, up until the day you leave. Prices will include taxes, surcharges and levies BUT these charges will as far as possible be reflected as a separate item(s) as these amounts are levied by third parties, and therefore beyond our control. All holiday prices are quoted in SA Rand and are subject to currency fluctuations. The actual SA Rand price will be valid for the period stated in the quotation e.g. 24 hours, provided full payment is received by the date stated on our invoice. Please check with our consultant the final amount reflected in our invoice prior to making payment.
In line with procedures followed by global tour operators, we may identify exceptional circumstances in which we need to cancel a tour prior to departure. If this happens, all amounts received for the booking, including the deposit, will be refunded to you. This will be considered full and final settlement of any liability of any kind, however it may arise, relating to the cancellation. Under normal circumstances, all deposits are non-refundable / non-transferable. If you or your agent cancels a trip, these cancellation fees apply, over and above the deposit. For air tickets please refer to clause 16. Travel during peak periods (Easter and December/Early January):
Cancellation received within 12 weeks of departure: 100% of tour price Cancellation received more than 12 weeks before departure: 50% of tour price Travel outside peak periods: Cancellation received within 2 weeks of departure: 100% of tour price Cancellation received 2-4 weeks before departure: 50% of total tour price Cancellation received 4-8 weeks before departure: 25% of total tour price In all circumstances you will be liable for the difference between the above amount and any deposits we have received.
Tour prices do not include airport or tourist taxes, costs of getting passports, visas, telephone calls, laundry, entertainment arrangements, lunches and drinks, or any other costs you may incur (unless these have been specified in your itinerary),as well as personal items.
5. Hotels Billionaires Travel Club and our agents have the right to substitute hotels with a similar category of hotel or to upgrade to a higher category at no extra cost to you, if we need to. We will try to give you as much notice as possible, Hotels have the right to close their facilities without notice, if they face operational issues. Such, facilities and amenities may change without notice.
Billionaires Travel Club thrives on a team of highly qualified and dedicated employees who continuously strive for service excellence. The Billionaires Travel Club team had broad global knowledge, we are able to offer specific destination management or tailor-made international travel arrangements that would match your dynamic travel needs.
South African law and the jurisdiction of South African courts will govern the relationship between the Client and the Company The Company shall be entitled to institute any legal proceedings arising out of or in connection with this contract in any Magistrates Court having jurisdiction in terms of Section 28 of the Magistrates Court Act no. 32/1944 as amended, notwithstanding that the amount in issue may exceed the limits of such jurisdiction
Billionaires Travel Club thrives on a team of highly qualified and dedicated employees who continuously strive for service excellence. The Billionaires Travel Club team had broad global knowledge, we are able to offer specific destination management or tailor-made international travel arrangements that would match your dynamic travel needs.
No refunds will be paid for unused services, whether or not these are part of the basic package, and whether or not they are pre-booked optional arrangements.
Billionaires Travel Club will not be held responsible, or pay any compensation, if the performance of our contractual obligations is affected, cancelled, delayed or otherwise impacted upon by Force Majeure. The latter includes, but is not limited to, unforeseen circumstances, war, threat of war, riot, civil or political unrest, terrorist activity, industrial dispute, natural or nuclear disaster, bad weather conditions, closure of airports, air traffic control delays, rescheduling of flights, hotels or airlines overbooking and technical problems.
We will refund all monies except cancellation fees levied by airlines and other third parties. Any decision made in respect of tour services by independent operators to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the service provider and we shall not be liable for any claim whatsoever arising from such events. We will nevertheless use our best endeavors to obtain a refund or replace the holiday – always remembering we are at the mercy of the supplier.
The goal of Billionaires Travel Club (Pty) Ltd is to be the leading provider of hassle-free adventure, business & leisure vacations to the corporate world and individuals internationally. Initially, Billionaires Travel Club (Pty) Ltd intends to operate from Sunderland Ridge which is facing the R55 with a vision of rapidly expanding to other towns in the form of Independent Travel Consultants (ITC) invoking entrepreneurship and sell our services worldwide via the internet. Travel & Tours services are one of the fastest growing categories of business to consumer activity on the internet. Our emphasis will be on providing a complete specialized service based on having a detailed knowledge of the vacation destination and adventure activities being offered. The corporation is dedicated to building long-term relationships with customers through quality training and customer support, and wants to be recognized as the leading Travel & Tour Management Service Provider in the country. It is the aim of Billionaires Travel Club (PTY) LTD
An amendment fee of R150 applies to each change that you make to a confirmed reservation. Amendments made within 6 weeks of departure if you are traveling outside peak season, and within 12 weeks of departure if you are traveling during peak season, may attract the cancellation fees mentioned in Clause 6, as well as the above amendment fee.
Also, a cancellation fee on the air portion of your tour may apply if you request changes after your ticket has been issued by the airline. This penalty can be as high as 100%. Such changes include, but are not limited to, changes due to the incorrect spelling of your name. Passengers coming from other centre’s in South Africa may join a tour if they pay the applicable add-on airfares. Once tickets are issued, they cannot be changed and are non-endorsable.
Billionaires Travel Club and our agents have the right to substitute hotels with a similar category of hotel or to upgrade to a higher category at no extra cost to you, if we need to. We will try to give you as much notice as possible, Hotels have the right to close their facilities without notice, if they face operational issues. Such, facilities and amenities may change without notice.
All tours sold by Billionaires Travel Club begin and end in Johannesburg unless the itinerary (as detailed in the invoice) says otherwise.
If you have special requests, please tell us about these when you book. We will make every effort to satisfy these, but we can make no guarantees.
Reservations made within 21 days of departure must be paid for in full before service/s can be requested and/or confirmed. If the requested service/s is unavailable, we will refund the full amount.
It is understood that any expenses relating to these unscheduled extensions will be for the passengers account. Any loss due to delays may not be refundable. Passengers must refer to their respective travel insurance purchased.(Wholesaler) will at all times endeavor to assist you in the event of any emergency but do not guarantee the outcome
No refunds will be paid for unused services, whether or not these are part of the basic package, and whether or not they are pre-booked optional arrangements.
If you intend to hire car while visiting a foreign country, please ensure that you have valid driver’s license and get an international driving permit.
If you intend to hire car while visiting a foreign country, please ensure that you have valid driver’s license and get an international driving permit.
Billionaires Travel Club will accept payment in cash, electronic funds transfer or by credit card, provided that the relevant credit criteria are met.
Billionaires Travel Club and our associated companies and agents, act as agents and facilitators for carriers and ground operators. Billionaires Travel Club as such does not own, manage or operate aircraft, transport or hotels and merely facilitates your access to and use of such facilities. The condition for this is that we not be held liable for any injury, damage, loss, accident, delay or other irregularity that may happen due to ground operators’ defect/s, other than liability in terms of section 61 (1) of the Consumer Protection Act (CPA). This may occur in any vehicle or other form of carriage or by error by any company or person engaged in conveying a passenger, while carrying out a tour or participating in any activity. We do however acknowledge that we may be held liable for injury or death due to our error or omission. The airlines concerned cannot be held responsible for any act, omission or event while you are not on board the aircraft. The passenger tickets issued by the airline are the sole contract between the airline and the person who bought those tickets. These tours may be sold in conjunction with the services of any IATA airline. We act only as an agent for the owners, contractors and suppliers of transportation and/or other related travel services provided and assumes no responsibility for the loss or damage to baggage or property or for any injury, illness or death or for any damages or claims whatsoever caused directly or indirectly from accidents, loss or damage to person or property, delays, transport, failure, strikes, wars and uprisings or acts of God over which we have no control. AIR TICKETS – These tickets are linked to contracts (‘Air T&C;’) are very complex and can entail very strict requirements regarding change, airport and departure taxes and cancellation provisions and you MUST inquire about ALL the applicable conditions BEFORE you pay for the ticket. You should also take note that if your flight/itinerary consists of more than one flight/coupon/ticket, you are not allowed to use such tickets/coupons out of sequence or to ‘skip’ one (& e.g. opt for train, bus or car transport) as this will VOID the entire balance of the journey/itinerary. ‘No-shows’ may result in the ticket being voided and/or the Client being charged a cancellation fee Note that the Air T&C; shall constitute the sole contract between the airline and the Client and any right of recourse the Client may have, will be solely against the airline in terms of the Air T&C.; Your rights of recourse as a consequence of over-booking are prescribed by the CPA. Loyalty programs are governed by strict rules of which the Client must be aware and retention of boarding passes and other documentation pertaining to such programs is the sole responsibility of the Client. Consult the Travel Agent about refunds for unused tickets as strict rules apply
If you have any reason to complain, or if you experience any problems with your holiday, please inform the supplier of the services or inform us immediately, to enable us to resolve the problem for you. We need to receive your complaint in writing, via an email sent to fatima@billionairestravelclub.co.za. If you do not give us the opportunity to resolve a problem when it occurs, your right to claim compensation may be reduced or evoked.
We will make every effort to resolve your complaint in a way that satisfies you, but we will not accept liability for any claim.